Support
Email us about anything: setup, a bug, a feature you need. A person replies within one business day, Monday to Friday.
Most questions are answered in the Vanta documentation.
To help us reply faster, include:
- Your store address (
yourstore.myshopify.com) - The theme name and version (Theme settings → Theme info)
- The page where it happens and what you expected
- A screenshot or short screen recording
For changes to your theme's code, we may ask for collaborator access. You can remove it at any time.
Quick answers
How do I update Vanta to a new version?
In Online Store → Themes, add the new version from the Theme Store and copy your settings across with Shopify's theme update flow. Your sections and settings carry over.
Can I use Vanta on more than one store?
Each Theme Store purchase covers one store. For a second store, buy the theme again from that store.
Do you offer refunds?
Theme Store purchases are handled by Shopify. Try the theme free in your store before you buy, as long as you like.
Do you do custom work?
Not at the moment. We focus on making the themes themselves better for everyone.